All quotations supplied by MindSpace Outsourcing Services Pvt. Ltd. (MINDSPACE ) are valid for one month, unless stated otherwise.
Terms of Service
The client will be invoiced on completion of the work unless otherwise stated in the quotation. MINDSPACE requires the client to pay all invoices within 14 days from the invoice date. Should MINDSPACE be unable to complete the quoted support services within the agreed timeframe due to the client’s inability to supply the necessary documentation or electronic data etc., then MINDSPACE will issue an interim invoice for any work completed to date. The client agrees to pay this amount within 14 days of the invoice date. Payments can be made by credit card, cheque or direct bank bank wire electronic deposit.
Customer’s failure to pay an invoice when due shall be a sufficient cause for cancellation of service any Statement of Work by and any service request from client. Provider shall exercise such right of cancellation by submitting a notice for non-payment (“Non-payment Notice”) for to Client via mail which not responded back 2 business days will be assumed as accepted. If Client fails to cure the non-payment within the required fourteen day period, Provider shall have the right to cancellation services rendering and any and all Statement of Works/ service requests as of the fifteenth day after the date of the Non-payment Notice.
Cancellation of Service
Should the client wish to cancel their quotation acceptance, then MINDSPACE will invoice the client for any work completed to date. The client must advise MINDSPACE by telephone and in writing of the request not to proceed with the work.
Data Errors & Liability
MINDSPACE will exercise all due care to ensure that business data is free of errors, however will not accept responsibility for data errors provided to MINDSPACE by the client. MINDSPACE will correct any errors made by their staff in the course of working on a client’s accounts. It is essential that the client carries out a full review of their accounts structure and data following the provision of MINDSPACE bookkeeping services. Clients must review all work completed by MINDSPACE within one Month of it being returned to them and any necessary changes must be brought to our attention immediately. After one month no liability for incorrect entering will be accepted by MINDSPACE.
The Queries & Assumptions, draft reports requiring client review send to the client for postings of business books require confirmation within 3 weeks of mail sent. Beyond that, we assume that our reports were assumptions and reports were correct.
Payroll Reports, GST, VAT, Sales tax, Payroll Taxes, year end accounts workings and tax returns sent to the client requires affirmations from client in 1 weeks. After that, we assume that our working was correct and base our further work on that.
MINDSPACE does not accept any responsibility for losses or damage arising from errors initially contained within documentation or electronic data provided by the client.
LIMITATION OF LIABILITY
a) Disputes: Mindspace and Client agree that any dispute or controversy arising out of, relating to or in connection with the interpretation, validity, construction, performance, breach or termination, of this Agreement shall be settled by binding arbitration, in accordance with the prevailing regulations of Jaipur, Rajasthan ,India courts.
b) Costs: Mindspace and Client shall each pay one-half of the costs and expenses of such arbitration, and each shall separately pay its counsel fees and expenses unless otherwise required by law.